Pricing
Clear pricing, one unit: the location
You pay for each venue where Tunelay plays — not for tracks, listeners or devices you already own. Tell us how many locations you have and we’ll send you a written quote.
Prices for the first release are being finalised, so we don’t publish amounts yet. Request access and you’ll receive a written quote before you commit to anything.
How many locations do you run?
From 1 to 50 locations. More than 50? Request access and we’ll talk.
Plan that fits
Single venue
1 location
For an independent café, restaurant, spa or shop.
Price on request
We’ll send a written quote for 1 location.
Typical setup: 1 player device. One player per zone. Most locations have one zone.
Plans that grow with you
Every plan includes the player, the dashboard, scheduling, announcements and offline playback. Plan boundaries are indicative while pricing is finalised.
Single venue
1 location
For an independent café, restaurant, spa or shop.
Includes
- Curated moods and playlists
- Daypart schedules with crossfades
- Offline playback from the device cache
- Uploaded announcements with ducking
- Staff controls with manager PIN
Price on request
Request a demo: Single venueSmall group
2–3 locations
For owners with a couple of venues who want them to feel related.
Includes
- Everything in Single venue
- Shared weekly schedule with location exceptions
- Device status for every location
Price on request
Request a demo: Small groupMulti-venue
4–10 locations
For growing groups that need a central overview.
Includes
- Everything in Small group
- Staff action history across locations
- Guided onboarding for each location
Price on request
Request a demo: Multi-venueChain
11+ locations
For chains with dedicated operations teams and custom terms.
Includes
- Everything in Multi-venue
- Rollout planning with our team
- Terms agreed individually
Price on request
Request a demo: Chain
What counts as a location?
- Location
- One venue at one address — a café, a restaurant, a store. This is the unit you pay for.
- Zone
- An area inside a location with its own sound, such as a dining room and a bar. Most venues have one zone. If you need more, tell us — we include them in your quote.
- Player device
- The Android tablet or Windows PC that plays music in a zone. You use your own device; there’s no hardware to buy or rent from us.
The small print, in plain words
- VAT
- Quoted prices will state clearly whether VAT is included. Business customers in the EU may be invoiced under the reverse-charge mechanism, depending on where our company is registered — we’ll confirm this on your quote.
- Invoicing and payment
- Online payment isn’t available yet. Early-access customers are invoiced; payment options will be confirmed in your quote.
- Cancellation
- Cancellation terms will be part of your written offer. We don’t plan long lock-in contracts for the first release.
- Music licences
- Tunelay is a software and service fee. It does not by itself replace any licence your venue may need from a collecting society — see our licensing note.
- Trial and pilot
- Trial terms aren’t set yet. Venues joining the pilot programme agree their terms with us directly.
Frequently asked questions
Why don’t you show prices?
We’re finalising the prices of our first release and don’t want to publish numbers we might change. Your written quote is binding for the period stated on it.
Do I pay for each tablet?
No, you pay per location. Additional zones within a location are discussed in your quote.
Is there a discount for annual billing?
Billing periods haven’t been decided yet. Ask us when you request access.
Do I need to buy hardware?
No. Tunelay runs on Android tablets and Windows PCs you already own.
Clear pricing, one unit: the location
Prices for the first release are being finalised, so we don’t publish amounts yet. Request access and you’ll receive a written quote before you commit to anything.